Frequently Asked Questions (FAQ)

What materials are your mobile cases made of?

• Our cases are made from thermoplastic polyurethane (TPU), a blend of plastic and silicone that offers flexibility, strength, and durability.

Will the design on my case fade over time?

• No, we use advanced UV-printing technology, which ensures that the colors remain bright and crisp without fading, even with regular use.

How should I clean my mobile case?

• Simply clean your case with a soft, damp cotton or microfiber cloth. Avoid using any chemicals, as they can damage the finish.

Do your cases offer good protection for my phone?

• Yes, our TPU cases are designed to be both flexible and strong, providing excellent protection against drops, bumps, and scratches.

Are your cases compatible with wireless charging?

• Yes, our TPU cases are thin enough to support wireless charging without needing to remove the case.

Can I return or exchange my case if I'm not satisfied?

• We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact our customer service within 30 days of receiving your order.

Do you offer custom designs?

• Yes, we provide an option to create custom designs. You can upload your own images or artwork, and we'll print them using our UV-printing technology.

How long does it take to process and ship an order?

• Orders are typically processed within 3-5 business days, and shipping times vary depending on your location. You'll receive a tracking number once your order has been shipped.

What if I need help with my order?

• Our customer service team is here to help! You can reach out to us via email or chat for any assistance with your order.

Do you ship internationally?

• Yes, we offer international shipping to most countries. Shipping rates and delivery times will be calculated at checkout based on your location.

Do you offer discounts on bulk orders?

Yes, we offer special discounts for bulk orders. If you're interested in purchasing a large quantity of mobile cases, please contact our sales team for a customized quote and more details on pricing and delivery options.